Non Voice Process

2 weeks ago

Bengaluru Karnataka, India Golden Hotel Full time

Non-Voice Support

**Responsibilities**:

- Respond to customer inquiries and complaints in a timely and professional manner
- Troubleshoot customer query and provide solutions
- Escalate complex issues to the appropriate team
- Maintain and update customer records
- Enter and process data
- Generate invoices
- Other administrative tasks as assigned

**Qualifications**:

- Excellent written communication skills
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Ability to multitask and prioritize work
- Computer proficiency
- Attention to detail and accuracy

Languages : English, Hindi

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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