
Female Customer Care Executive
3 days ago
**Job Title**: Female Customer Care Executive
**Company**: Benda Infotech
**Location**: Newtown, Kolkata
**Job Type**: Full-Time
**Shift**: Night Shift (US Process)
**Working Days**: 5 Days a Week
**Job Summary**:
**Key Responsibilities**:
- Handle inbound and outbound customer calls efficiently and professionally.
- Address customer inquiries and resolve issues with accuracy and speed.
- Maintain customer satisfaction by providing timely and effective solutions.
- Document all interactions in the CRM system accurately.
- Collaborate with internal teams to ensure seamless customer service.
**Requirements**:
- **Experience**: 0 to 2 years (Freshers with excellent English are encouraged to apply)
- **Education**: Minimum Higher Secondary (12th Pass); Graduates preferred
- **Skills**:
- Excellent spoken and written English communication
- Strong interpersonal and listening skills
- Ability to work in a high-pressure environment
- Basic computer knowledge and typing skills
**Job Details**:
- **Shift Timing**: Night Shift (US Shift - 8:00 PM to 5:00 AM IST)
- **Salary**: ₹14,000 to ₹25,000 per month (based on experience and interview performance)
- **Job Location**: Newtown, Kolkata
- **Joining**: Immediate joiners preferred
**Perks & Benefits**:
- Fixed Saturday & Sunday Off
- Growth-oriented work culture
- Opportunity to work with international clients
- Performance-based incentives
**To Apply**:
**Job Types**: Full-time, Permanent
Pay: ₹14,000.00 - ₹25,000.00 per month
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
Ability to commute/relocate:
- New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
Work Location: In person
**Speak with the employer**
+91 91477 36083
Application Deadline: 11/08/2025
Expected Start Date: 05/08/2025
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