
Order to Cash
5 days ago
Pharma Industry experience is preferred.
- Hands-on experience in managing daily operation of ‘Claims, Deductions or Dispute Management’ and knowledge of its upstream and downstream.
- End to end knowledge of OTC and it’s relation with Claims/Deductions.
- Thorough knowledge of different type of Claims request.
- Ability to identify important factors/causes associated with Claims/Deductions.
- Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution.
- Identify and resolve Customer/Client Queries and build strategy to drive desired goal.
- Provide RCA’s and Controls for any miss in the defined process.
- Identify issues attributing to account delinquency and discuss them with management.
- Ability to think strategically and take appropriate decisions.
- Should be flexible with shift time and ready to work in 24x7 environments.
- Ability to build customer relationship and drive confidence.
- Should have good communication skills (Verbal & Written).
- Should possess strong problem solving, critical and analytical decision-making skills.
- Experience in preparing Standard Operating Procedures.
- Ability to work independently and adapt to a fast-changing environment.
- Should be able to work on strict timelines.
- Proficiency in Microsoft Office including MS Excel, MS Word.
- Must have attention to detail with an eye for accuracy.
- Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
Qualifications we seek in you
Minimum qualifications
- Bachelor’s Degree or equivalent formal education qualification
- Preferred qualifications
- Relevant related experience
Pay: ₹446,586.79 - ₹630,823.82 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
**Experience**:
- Order to cash: 2 years (required)
Shift availability:
- Night Shift (required)
Work Location: In person
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