Payroll Associate
9 hours ago
Job Description:
How would you like to team up with colleagues from the Americas, Europe, and Asia? We have a ‘work in any way model’ which encourages you to break free from the norm. Choose your own style of delivering results by becoming a Guardian at Safeguard Global.
The role in a nutshell:
This role will manage the full payroll process including receiving, validating, and completing payroll related data activities on behalf of Safeguard. The role will also take full ownership of all client communications, ensuring timely responses, follow-through, and resolution of client inquiries.
How you will make a difference:
- Establish, maintain, and develop strong and trusted client relationships that result in high client satisfaction, acting as a primary day to day contact for assigned clients.
- To ensure timely receipt and delivery of payroll data by payroll scheduled.
- Engagement with local in-country payroll providers to meet delivery timelines while minimizing escalations.
- Responsible for timely and accurate submission of all payroll data to required partners and/or clients
- Responsible for on-time receipt and delivery of net pay and payroll reports in line with agreed upon payroll schedules
- Ensure reconciliation and validation of data according to predefined payroll processing procedures and standards
- Managing inquiries from clients, internal regional service centers, and local offices via our case management tool, ensuring full resolution in line with company Service Level Agreements.
- Develop and drive action plans and root cause analysis reports for issues, as required
- Participate in the development of processes and procedures for the team following customer and business requirements
- Detailed focus on quality, accuracy, and timeliness of payroll related activities as assigned
- Adhere to SSAE16 compliance audit controls and requirements
- Additional duties as required
What will give you an advantage:
- Passion for service excellence
- Strong relationship management
- Setting high standards for quality and quantity
- Analytically minded with strong attention to detail
- Accuracy with record keeping and reconciliation
- Demonstrates an ability to learn and think quickly
- Ability to work in a fast-paced pressurized environment
- Follows procedures and policies and keeps to schedules
- Strong verbal and written communication skills
- Payroll/HR/Finance/Systems background with an understanding of the core competencies of the payroll process
- Experience in a multi-national shared service environment
- Experience processing global payroll
- A professional payroll qualification
- Additional language skills
Why become a Guardian:
International Environment: Our teams are borderless. Interact, collaborate, discover cultures, and expand your personal network beyond your country.
Our Culture: We are nurturing a workplace where everything you do is in harmony with who you are. Where your ideas will always find their way to our leaders, and your contribution recognized.
Autonomy & Flexibility (Work in Any Way): As a fellow Guardian, you will decide when, how and where you work best. We value results, not working hours.
Learning: Even though perfection is impossible to reach, we support everyone striving towards it by providing you access to 2 learning platforms. Learn at your own pace, as much as and whatever you need.
✨Valuable Experience: Wherever you go, challenges will await you. At Safeguard Global you will find the “right” challenges to hone you into the ultimate professional.
Who we are and what we do:
Safeguard Global is an international company with multiple offices across the globe. We call ourselves Guardians, and there are over 1600 of us in 25 countries.
As a Work in Any Way company which means we let you decide where and how you work we enable over a thousand organizations to hire, onboard, manage and pay employees in over 165
countries. It's all about the people. First, we hire the best talent from across the globe, thus allowing you to learn about new cultures and interact with many different people worldwide.
We also invest in efficient tools and balance a combination of agile technologies, in-depth local market expertise, and excellent service.
_For more information about our solutions, visit: _
Next Steps:
At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.
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