International Voice Process

2 weeks ago

Pune Maharashtra, India Hunt Mantra Full time

**International Voice Process**

**Location**:Magarpatta

**Off Days**: Saturday & Sunday (Fixed Week Off)

**Salary Package: Upto 35,000/- IN HAND**

**Benefits**:

- INCENTIVES APPLIED
- NO TARGET NO SALES
- TRANSPORTATION PROVIDED

**Responsibilities**:

- Respond to customer inquiries
- Resolve complaints and issues efficiently
- Maintain a positive and professional attitude
- Follow up to ensure customer satisfaction
- Stay updated on company policies and offerings
- Support customers across various communication channels

**Key Requirements**:

- Minimum 1 Year of relevant experience in the International Voice Process or Customer Support role.
- Excellent communication skills (verbal and written) with a strong command of English.
- Previous BPO, ex-comms, or international voice experience is preferred.

**Interview Process**:
**HR Round ---> Assessment ---> VnA ---> Operations**

**Job Types**: Full-time, Permanent

Pay: ₹32,000.00 - ₹38,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- UK shift
- US shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service : 1 year (preferred)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)
- Day Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 7822837804

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