Backend Executive
5 days ago
**Backend Executive**
**Location: Mumbai**
**Responsibilities**:
**1. Project Coordination & Support**
Coordinate with sales, service, and technical teams to track ongoing HVAC projects.
Assist in scheduling installations, maintenance, and repair services.
Ensure timely updates of project progress and maintain reports.
**2. Data Entry & Documentation**
Maintain accurate records of client details, HVAC system specifications, service logs, and AMC (Annual Maintenance Contract) information.
Handle invoicing, purchase orders, and billing support.
Create and maintain reports for management review.
**3. Customer Support (Non-Frontline)**
Ensure complaints or service requests are routed correctly and followed up.
Track feedback and satisfaction data for service improvement.
**4. Inventory & Vendor Management Support**
Assist in tracking HVAC equipment inventory and spare parts.
Support procurement processes by preparing order forms, checking stock levels, etc.
Coordinate with vendors for deliveries or returns.
**5. Compliance & Quality Documentation**
Ensure documents related to quality checks, safety standards, and industry regulations are up to date.
Maintain records needed for audits or client verification.
**6. CRM & ERP System Handling**
Work with company software systems to update project status, enter client data, or process service tickets.
Generate analytics or reports as requested by management.
Pay: ₹20,000.00 - ₹22,000.00 per month
Schedule:
- Morning shift
Work Location: In person
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