Claims Configurator

The Content Engineer I configures content solutions for P&C core systems processing from low to moderate complexity Agile stories and may create or assist in the creation of a conceptual design/architecture for small scale configurations solutions using the Duck Creek toolset.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
- Configures content solutions for low to moderate complexity Agile stories with close direction from a more senior developer.
- Reads and interprets moderate complexity rules and requirements from standards organizations like ISO, NCCI, AAIS, etc., converting these into configuration requirements.
- Coordinates with user interaction designers and product leadership to create strong user-centered experiences in configured software solutions.
- Debugs and resolves moderate complexity configuration bugs or issues with close direction from more senior content engineers, making sure to find the real root cause and provides a fix without collateral damage.
- Writes automated unit and integration-level tests with direction from other team members.
- May create or assist in the creation of a conceptual design/architecture for small scale content solutions with guidance from an architect or more senior content engineers
- Follows development standards and effectively demonstrate content solutions to other developers in code reviews.
- Performs basic source code management tasks at the direction of more senior developers.
- Performs other related duties and activities as required.

QUALIFICATIONS/REQUIREMENTS

Education and Work Experience:

- Bachelor of Science; or higher education level, or its foreign equivalent, preferred in Mathematics, Computer Information Sciences or Business;
- Total Work Experience: 6 years minimum, 10+ years (software development) preferred
- Product Experience: 4 years minimum, 6+ years preferred
- Domain Experience: 4 years minimum, 6+ years preferred

Specialized Knowledge, Skills, and/or Abilities:

- Expert in:

- XML Document Design
- Knowledge of Property & Casualty Insurance Lines of Business (Commercial Auto, General Liability, etc.)
- Expert in at least 1 Line of Business
- Use Analytical thinking to breakdown and work through situations or problems
- Proficient in:

- XSLT Document Design
- XPath Querying
- Writing high-performance code
- Insurance Domain Knowledge
- Utilize Content Development Standards & Best Practices
- Technical Writing skills
- Ability to estimate coding efforts
- Source Code Management
- Knowledge of Relational Database Designs
- Understanding of Agile Methodology
- Ability to use and/or configure:

- EXAMPLE Express®
- EXAMPLE Server®
- EXAMPLE Author®
- EXAMPLE TransACT®
- EXAMPLE Forms
- EXAMPLE UserAdmin
- EXAMPLE Platform Features and Extensions
- EXAMPLE Testing Tools, Utilities and Skills
- Duck Creek Policy or Billing or Claims or Engagement (AP) or Data Insights
- Proficient in usage of at least one product
- Ability to manage time to effectively meet deadlines
- Ability to operate independently with some guidance
- Ability to communicate well within a team environment
- Ability to communicate effectively with Customers

Other Requirements:

- Travel: 0-10%
- Work Authorization: Legally authorized to work in the country of the job location.
- Physical: _Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met._
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice._