Casier

1 week ago

Karad, India Urban Story Full time

A. Customer Service: - Greet the customers (With a smile) - Talk politely with the customers Store Manager

Customer Care

Officer

Cashier cum CSD

Cashier

Cashier cum CSD Version: 1.0 Department: Store level

Job Description Page 2 of 3 Author: Your Retail Coach
- Handle customer returns and exchanges professionally and according to store policies. - During Rush Hours: o Handle customers calmly & avoid leaving cash counter. o In case a group is standing for billing
- cashier to request only 01 person to stand for billing & request others to stand aside to avoid crowd at the cash counter - Maintain cleanliness at the cash counters

B. BILLING PROCEDURE: - All cashiers should Accept payment by Cash, Credit Card & Debit Card. - All cashiers should Credit Card Payments: Cross Check last 04 digits of card no with last 04 digit of Card No mentioned-on Payment slip. - All cashiers should not accept Coloured/ Damaged/ Very old/ fake notes. - All cashiers should Re-check Goods Quantity & final bill amount, collect cash and then only give print out of invoice. (Transaction once saved cannot be cancelled) - If customer gets angry/ annoyed then, handle customer very calmly. If any cashier unable to handle angry customer, help the Store Manager in handling the situation.

C. CASH COUNTER POLICIES: - No refund (after accepting cash) to be given to any customers without authorization of Store Managers. - If any cashiers found gossiping, any misconduct at cash counter then advise them against it and if situation does not improve, inform the store manager. - Transaction once saved cannot be cancelled - No outsider must be allowed to enter the Cash counters.

D. DISCOUNTS & SCHEME: - No extra discounts to be given. - Discount authority with SM only. - Billing Procedure of new Scheme to be understood properly. If any queries consult Store Manager

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹13,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person