Assistant Managercrm-realestate-female

1 week ago


Zirakpur, India ROSERO INFRA LLP Full time

**Customer Interaction and Relationship Management**:

- Responding to customer inquiries and resolving issues promptly.
- Building and maintaining strong relationships with key customers.
- Understanding customer needs and preferences to tailor communication and services.
- **Data Analysis and Reporting**:

- Analyzing CRM data to identify trends and opportunities for improvement.
- Creating reports and dashboards to track key performance indicators (KPIs).
- Monitoring customer behavior and providing insights to improve customer engagement.
- **Sales Support**:

- Supporting sales efforts by providing customer data and insights.
- Working with sales teams to develop and execute sales strategies.
- Tracking sales performance and identifying areas for improvement.
- **Collaboration and Communication**:

- Working closely with the CRM Manager and other departments to ensure alignment and efficiency.
- Communicating with customers directly, both in person and through various channels.
- Participating in team meetings and presentations.
- **Process Improvement**:

- Identifying and implementing process improvements to enhance customer experience and CRM performance.
- Developing and implementing new initiatives to improve customer engagement and retention.

**Job Type**: Fresher

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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