Ticketing Executive

6 days ago


Pathanamthitta, India SERAH TRAVEL & TOURS LLC Full time

**Job Description: -**

We are hiring a ticketing Executive who are passionate about travel and customer service

Whether you are a **fresher** eager to learn or an **experienced** ticketing professional we would love to have you on board

As a Ticketing Consultant, you will be responsible for managing ticket sales and providing excellent customer service to event-goers or travellers. Your main tasks will include ticket sales, customer inquiries, and ensuring a smooth ticketing process.

**Knowledge in : Galelio and Amadeus**

**Responsibilities**:

- **Ticket Sales**: Sell tickets through various channels, such as in-person, over the phone, or online.
- **Inventory Management**: Monitor ticket inventory levels, order new tickets as needed, and track numbering.
- **Ticketing System**: Operate ticketing software Amadeus (GDS) for transactions and reports.
- **Reservations**: Help customers make hotels reservations & choose specific dates and times if applicable
- **Ticket Distribution**: Ensure customers receive their tickets promptly, whether physical or electronic.
- **Customer Service**: Assist customers with ticket-related inquiries, address concerns, and provide event information.

**Requirements**:

- Goodcommunication and computer skills
- Knowledge of GDS (amadeus ,galileo)is an added advantage
- Freshers with strong learning attitude are encouraged to apply

Pay: From ₹10,000.00 per month

**Benefits**:

- Flexible schedule

Work Location: In person

Expected Start Date: 23/10/2025