Academic Counsellor

1 week ago

Calicut Kerala, India XYLEM LEARNING PRIVATE LIMITED Full time

**Join Our Team as an Academic Counsellor**

Are you someone who loves helping students make the right academic choices and shape their future? We're looking for a **passionate Academic Counsellor** to guide students in discovering the courses that best fit their interests, goals, and career dreams. This role is perfect for someone with strong people skills, a knack for problem-solving, and a deep commitment to making a difference in students' lives.

**What You’ll Do**

**Student Counselling**
- Be the go-to guide for students and parents, helping them explore a wide range of academic and professional courses.
- Understand each student’s unique background, strengths, and aspirations to recommend the best-fit programs.
- Address any doubts or concerns they may have about program details, admission processes, or career outcomes.

**Program Guidance**
- Provide clear, up-to-date information about course structures, certifications, and degree requirements.
- Stay on top of industry trends, admission policies, and changes in academic programs so you’re always offering the best advice.

**Follow-Up & Engagement**
- Help students smoothly transition from inquiries to confirmed admissions by ensuring timely submission of documents and payments.

**Achieve Targets with a Purpose**
- Work towards monthly and quarterly goals for student enrolments and revenue, with a focus on quality guidance over numbers.
- Contribute ideas and strategies to improve enrolments while staying aligned with the organization’s mission of student success.

**Collaboration Makes the Dream Work**
- Work closely with faculty, admissions, and marketing teams to ensure students get a seamless experience from counselling to enrolment.
- Represent the organization in webinars, seminars, and educational events to promote our programs and connect with more students.

**Keep Things Organized**
- Maintain detailed and accurate records of student interactions, inquiries, and enrolments using CRM tools or spreadsheets.
- Provide regular reports on counselling performance, conversion rates, and student feedback to help improve the process.

**Who We’re Looking For**

**Educational Background**
- A **Bachelor’s degree** in any stream — Commerce, Arts, Science, or related fields.

**Relevant Experience**
- Previous experience in **academic counselling, telesales, or education sales** will be a plus, but it’s not mandatory.

**Skills That Matter**
- **Communication**: You’re a great listener and an even better communicator, whether on a call or in person.
- **Empathy**: You genuinely care about students’ futures and are committed to guiding them with honesty and patience.
- **Goal-Oriented**: You’re driven to achieve targets, but you also believe in delivering quality over quantity.
- **Organized**: You know how to manage multiple inquiries and students without missing a beat.

This isn’t just a job — it’s an opportunity to help students make one of the most important decisions of their lives. If you’re excited about making a real impact and growing your career in education, we’d love to hear from you

**Join us in shaping brighter futures**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Academic counseling: 1 year (preferred)

Work Location: In person

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