F&b Captain

Type of Property:

- Restaurant Cafe

Location:

- Tapovan Rishikesh Uttarakhand

Facilities:

- Food & Sharing Accommodation
- KEY RESPONSIBILITIES
- Ø Always greet and welcome guests promptly in a warm and friendly manner.

Ø Always thank and give fond farewell to guests conveying anticipation for their next visit.

Ø Assist guests with table reservations.

Ø Assist guests while seating.

Ø Ensure guests are serviced within the specified time.

Ø Has a good knowledge of menu and presentation standards.

Ø Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

Ø Able to answer any questions regarding the menu and assist with menu selections.

Ø Able to anticipate any unexpected guest need and react promptly and tactfully.

Ø Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.

Ø Serve food courses and beverages to guests.

Ø Set tables according to the type of event and service standards.

Ø Record transactions/orders in Point of Sales systems at the time of order.

Ø Communicate with the kitchen regarding any menu questions, the length of wait, and product availability.

Ø Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

Ø Check with guests to ensure satisfaction with each food course and beverage.

Ø Responsible for clearing, collecting, and returning food and beverage items to the proper area.

Ø Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

Ø Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

Ø Present accurate final bill to guests and process payment.

Ø Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.

Ø Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

Ø Ensures that hotel brand standards and SOPs are consistently implemented.

Ø Work with fellow staff and managers to ensure that the restaurant achieves its full potential.

Ø Completes the daily responsibilities that are set for each shift.

Ø Complete closing duties, including restocking items, turning off lights, etc.

Ø Conducts monthly inventory checks on all operating equipment and supplies.

Ø Take an active role in coaching and developing junior staff.

Any other duties related to food and beverage service assigned by the manager

REQUIREMENT:
+91-7466942186

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹17,000.00 per month

**Experience**:

- total work: 5 years (preferred)

Work Location: In person

Application Deadline: 20/09/2024