Executive CRM
2 weeks ago
**Job description**
**Job Summary**:
**Key Responsibilities**:
**1. Customer Calling & Communication**:
- Make calls to existing and potential clients for follow-ups and product pitching
- Share offers, order updates, and other details via calls, WhatsApp, and SMS
- Build and maintain long-term customer relationships
**2. Sales Coordination**:
- Track daily activity and performance of the field sales team
- Maintain records of follow-ups, orders, and field activities in Excel
**3. In-person Client Attend**:
- Attend to walk-in customers at the showroom
- Present product details, offers, and guide customers through the selection process
**4. Product Knowledge**:
- Stay updated with all product details, pricing, and ongoing offers
- Use this knowledge to pitch effectively to potential customers
**5. Lead Management & Reporting**:
- Generate leads through online/offline sources
- Record and track all leads, follow-ups, and closures using Excel
**5. Must-Have Skills & Qualifications**:
- Fluency in **English, Hindi, and Bengali** (both spoken and written) - **no compromise**:
- Strong knowledge of **Excel** (filters, formulas, data entry, tracking sheets)
- Comfortable with **calling, tracking, and reporting** client interactions daily
- Good with **computer operations** - browsing, surfing, Google search, basic typing
- Familiar with using **social media platforms** like WhatsApp, Instagram, and Facebook for business purposes
- Friendly, confident, and professional approach with customers
- Experience in the **pet industry** or retail sales is a bonus
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
- Do you have experience of tele calling? How many years?
**Language**:
- English (required)
Work Location: In person
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Top of Form
**Application Settings**
**Application method**
**Require CV**
- Yes
**Application updates**
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
Work Location: In person
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