Process Expert

**Our Purpose**:
Xceedance has achieved phenomenal growth in the past six years — a tribute to the knowledge, scope and impact of our people around the world. Everyone is laser focused on delivering value to our customers. We are committed to the communities in which we live and work. We are driven by a culture of innovation and integrity.

As a member of the Xceedance team, you can shape a fulfilling career, participate in exciting projects and impact the organization in meaningful ways. Count on strong support to develop skills, grow quickly and meet your professional aspirations. Relish working in a highly collaborative setting that features state-of
- the-art resources, modern technology and a comfortable, gratifying environment. Create solutions and fulfill your role alongside highly talented and dynamic colleagues who will motivate you to be agile and extremely productive. And enjoy the advantages of a superior benefits package.

**Our Mission and Vision**

The people of Xceedance are unified in the mission to offer exemplary business services and craft market-disruptive solutions for insurance providers worldwide.

As a consulting business for re/insurers, our company strives to:

- Deliver solutions and services that promote growth and reinforce relationships
- Emphasize attentive, value-based interactions with clients and partners
- Provide seamless, consistent business experiences for all constituents
- Practice the constructive change and disruption we advocate
- Observe the tenets of a learning enterprise

Join us if you’re looking for an opportunity to be inspired, challenged and rewarded

**About the Opportunity**:
The team provides standardized and streamlined back-office support to world’s leading insurers, reinsurers, MGAs and insurance brokers. We align our goals to the client’s goals, adding value through domain expertise and flexibility.

We support our clients in various processes like:

- Underwriting Support
- Accounting and Collections
- Policy Servicing
- Claims Management
- Marketing Analytics

The team boasts of insurance and reinsurance experts in property and casualty, professional lines, healthcare, surety, homeowners, and various personal lines servicing clients across diverse geographies such as the U.S., Canada, Singapore, Hong Kong, Australia and New Zealand.

**Position Title**:Process Expert - Insurance Operations**

**What you’ll be doing**:

- Understand the end-to-end insurance business
- Analyze and insert data into systems/databases
- Issue policies or invoices on behalf of the client
- Support the team by processing various tasks in the policy life cycle
- Operate process and ensure complete adherence to defined Service Level Agreements
- Productivity
- Turn-around-time
- Accuracy
- Timely maintenance of the various work trackers

**What you’ll bring to the team**:

- Graduates or post-graduates
- 3 to 5 years of property and casualty insurance experience
- Good written and verbal communication, and a team player
- Strong analytical skills
- Demonstrates behaviors consistent with the organization’s values
- Analyzes and synthesizes information/makes decisions based on policies
- Responsible and dedicated to meet the clients’ expectations
- Plans tasks and organizes own work
- Prioritizes tasks in order of importance
- Keeps the team informed about work-related activities

**Learning & Growth**:
At xceedance we offer structured learning roadmaps based on the job role that one is hired for. Starting from a robust new hire training with tollgates to developmental training to groom one’s soft skills to perform their current roles along with preparing them for the next level. We also offer destination programs to enable members move to career roles that they desire to in within Xceedance. Our learning offerings are delivered through a variety of mediums like Instructor led training, e-Learning courses administered though our in house LMS.

We also offer a variety of domain specific training across Insurance and Technology accompanied with industry wide recognized certification like CPCU, AINS, Are, PMP, CII, Agile, Cloud etc.

**Benefits**

At Xceedance people come first. Our training and development programs are focused on our people growth and will help you develop and explore newer skills to bring out the best in you.

We have many internal career opportunities - over the course of your career with us, your goals may shift, and your interests may change. We keep the team informed about new positions and programs that will enable you to explore different opportunities that could help advance your career.

We build engaged and motivated teams - challenge and diversity are a part of our dynamic and interactive environment, which makes each day new and exciting. We strive to introduce new experiences into our work life through our fun at work initiatives, and social activities inside and outside our organization.