Tellecaller

5 days ago


Andheri Mumbai Maharashtra, India Elastochemie Impex Pvt Ltd Full time

**Job Summary**:
**Key Responsibilities**:

- **Outbound/Inbound Calling**:

- Make outbound calls to potential or existing customers to inform them about products/services.
- Handle inbound queries with accuracy and efficiency.
- **Customer Engagement**:

- Build strong relationships with customers by understanding their needs and providing appropriate solutions.
- Address customer concerns and escalate complex issues when necessary.
- **Sales and Follow-Up**:

- Persuade potential customers to purchase products/services or schedule meetings.
- Follow up with leads and convert inquiries into sales.
- **Documentation and Reporting**:

- Maintain detailed records of calls, customer interactions, and feedback.
- Prepare daily, weekly, and monthly reports on targets achieved.
- **Team Collaboration**:

- Work closely with the sales and marketing teams to achieve company objectives.
- Share insights and suggestions for process improvement.

**Key Skills and Competencies**:

- Excellent verbal communication skills in [preferred language(s)].
- Ability to handle rejection and remain motivated.
- Strong interpersonal and negotiation skills.
- Basic computer proficiency and experience with CRM tools.
- Time management and multitasking abilities.

**Preferred Qualifications**:

- Proven experience in telecalling, customer service, or a similar role.
- Familiarity with sales techniques and customer relationship management.

**What We Offer**:

- Competitive salary and performance-based incentives.
- A friendly and supportive work environment.
- Opportunities for professional growth and skill development.

Pay: From ₹14,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person


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