Partner Relationship Executive

2 weeks ago

Kalkaji Delhi Delhi, India TheSqua.re Serviced Appartments Full time

**About the Company**:

- We are a Serviced Apartment agency with over hundreds of our own apartments in London and a further 500,000 across the globe. Over the last 12 years we have built an enviable reputation as a professional and friendly serviced apartment provider to corporate clients and repeat leisure guests._

**Role Responsibilities**:

- Working closely with Partner Relationship team to ensure the loading of Serviced apartments suppliers and their buildings onto thesqua.re website
- Manage the Suppliers of Serviced Apartments across APAC region
- Onboarding new suppliers in APAC
- Obtaining credit and commission
- Increasing our image quality on our website
- Negotiation of rates with Suppliers
- Supplier Management via quality checks & regular customer feedback
- Analyzing and Reporting of productivity for year on year development
- Ensure that: Defined SLA (Service Level Agreements) are made between serviced apartment suppliers
- Manage inventory, search results, content and image quality
- Maintain a high level of customer service as a core value of thesqua.re
- Arranging shipment and handling the inbound and outbound warehouse traffic
- Addressing problems with order flow or shipping delays and quality-control issues
- Liaise with both customers and suppliers (oversea suppliers, shipping, logistics and freight companies, etc.)
- Weekly and end of the month “Stock” increase
- Provide and maintain good customer service and solve issues if they arise
- Establish and maintain collaborative relationships with multiple departments
- Support the implementation of best standards in supply chain and customer service activities
- Travelling to different cities may be required, as per the business needs.
- Preference is Experienced Reservations from a Co-living/Co-working background, Sales skills, Neutral accent will be good, Presentable for video calls, meeting suppliers, etc.
- Strong organizational skills, with proven strengths in administration
- Advanced knowledge of Microsoft Office, especially Excel
- Strong interpersonal and communication skills
- Ability to perform well without close supervision and a team player
- Highly organized, self-motivated, hardworking and efficient in time management
- Excellent Customer Service Skills
- Strong negotiation skills at all level
- Ability to multitask, work under pressure and work to tight deadlines
- Comfortable commuting to the office location

**Shift**: Day/ UK shift (11 AM to 7:30 PM)

Pay: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Kalkaji, New Delhi - 110019, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your current CTC ?
- What is your in hand salary?
- What is your salary expectation (CTC/ In hand)?

**Education**:

- Bachelor's (required)

**Experience**:

- Hospitality: 3 years (required)
- Supplier onboarding: 3 years (required)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)

Willingness to travel:

- 100% (required)

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