Business Process Improvement

5 days ago

Gurugram Haryana, India Evalueserve Full time

**Elevate Your Impact Through Innovation and Learning**

Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies.

We have 4,500+ talented professionals operating across 45 countries, including India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets such as Colombia, the Middle East, and the rest of Asia-Pacific.

Recognized by **Great Place to Work® **in India, Chile, Romania, the US, and the UK in 2022, we offer a dynamic, growth-oriented, and open culture that prioritizes flexible work-life balance, diverse and inclusive teams, and equal opportunities for all.

Curious to know what it’s like to work at Evalueserve?

Watch this video

**About Corporate and Investment Banking & Investment Research (CIB & IR)**

As a global leader in knowledge processes, research, and analytics, you’ll be working with a team that specializes in global market research, working with the top-rated investment research organizations, bulge bracket investment banks, and leading asset managers. We cater to 8 of the top 10 global banks, working alongside their product and sector teams, supporting them on deal origination, execution, valuation, and transaction advisory-related projects.

**What you will be doing at Evalueserve**:

- Managing a team of 10+ members within the lending LOBs
- Having ability to manage and run POCs
- Working closely with operation and functional teams to identify process bottlenecks, conduct root cause analysis and outlining end-to-end business processes mapping for existing / newly set-up processes
- Implementing end-to-end process improvements, validating, and auditing measurement systems to deliver business impact
- Implementing Business Process Management Systems (BPMS) for newly Transitioned processes
- Building Process Perfection culture in the team
- Training team members regarding the daily tasks
- Completing any other job tasks assigned by Quality function management
- Managing transition and set-up of processes from onshore to offshore for the client
- Driving the growth of Business Process Outsourcing sub-practice within the lending LOBs
- Supporting seniors in the overall management and functioning of the group

**Skills we’re looking for**:

- Six Sigma experience must be in a Business Process Outsourcing context
- Black Belt / Lean / any other Quality Certification would be a plus
- Experience on loan management systems and other bank systems will also be preferable
- Excellent Communication and interpersonal skills
- Excellent interpersonal and ability to build strong team culture
- Efficient client stakeholders’ management
- Challenging current thinking by implementing new ways of working
- Bachelor’s degree with a major in finance, economics, accounting or from a reputed institute with 10+ experience in the similar profile
- Green Belt certification

**Want to learn more about our culture and what it’s like to work with us? Write to us at

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