Office Assistant

**Location**: Taleigao, North Goa

**Overview**:
As an office assistant, you are expected to coordinate with the mechanics and also responsible to perform the necessary basic clerical duties.

**Job Roles & Responsibilities**:

- You will coordinate with other mechanics and also delegate the tasks that are required to be done by them.
- Greet and welcome customers as soon as they arrive at the office.
- Answer, screen and forward incoming phone calls
- Receive, sort and make payments for incoming part deliveries
- Schedule appointments
- Create invoices for customers and take payments
- Maintain trusting relationships with suppliers, customers and colleagues
- Take ownership in office management duties and other duties as assigned by business owner
- Maintain customer rapport by explaining estimates and expected return of vehicles; obtaining customer information and answering questions and concerns.
- Communicate with each customer on the process of the vehicle repair in a timely and effective manner.

**Job Requirements**:

- _Education:_ Diploma or Bachelor’s degree preferred in a related field.
- _Experience:_ Minimum 0-1 year of customer service or administrative experience.
- Should be proficient in English & Hindi.
- All interactions with customers should be professional and friendly
- Strong attention to detail
- Able to work with customers and fellow coworkers in a busy atmosphere.
- Light bookkeeping, basic accounting practices, phone skills is a must.
- Data Entry.

**Working hours**: 10:00am - 7:00pm with 1 hour lunch break.

**Salary**: Rs. 7,000 - 10,000/