Service Advisor

3 days ago

Goa, India Pai Infinite Solutions Full time

Customer Interaction:

- Greet customers and listen to their concerns or vehicle issues.
- Provide a warm and friendly customer service experience.
- Conduct a thorough vehicle inspection to identify problems or maintenance needs.
- Clearly explain repairs, maintenance, and service options to customers.
- Address any questions or concerns the customer may have.
- Provide accurate estimates of repair costs and timelines.
- Service Coordination:

- Schedule appointments for customers, considering both their availability and the service department's capacity.
- Coordinate with the service technicians to ensure timely completion of repairs and maintenance.
- Order necessary parts and materials for repairs and maintenance. o
- Track the progress of repairs and keep customers informed about the status of their vehicles.
- Ensure that all necessary paperwork, including service orders and invoices, is completed accurately and in a timely manner.
- Upselling and Customer Education:

- Identify additional service needs based on vehicle inspections or customer requests.
- Recommend additional services or maintenance that may benefit the customer's vehicle.
- Explain the importance and benefits of recommended services to customers.
- Provide detailed explanations of warranty coverage and additional protection plans.

**Customer Satisfaction and Conflict Resolution**:

- Follow up with customers after service to ensure their satisfaction.
- Address any customer complaints or concerns promptly and professionally.
- Resolve conflicts or escalate issues to the appropriate department or manager, if necessary.
- Maintain positive relationships with customers to encourage repeat business and referrals.
- Technical Knowledge and Training:

- Stay updated on the latest automotive technologies, repairs, and service procedures.
- Attend training sessions and workshops to enhance knowledge and skills.
- Stay informed about current dealership promotions, offers, and service specials.
- Provide technical assistance and guidance to customers when necessary.
- Administrative Duties:

- Maintain accurate and organized service records and customer files.
- Input and update customer and vehicle information in the dealership's database.
- Prepare reports and documentation as required by the dealership or management.
- Assist in managing inventory and maintaining stock levels of parts and supplies.

Experience : 1- 2 Years In automobile Industry

Location: Verna Goa

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Goa, Goa: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (preferred)

  • Service Advisor

    2 weeks ago

    Goa, India 91HR Full time

    URGENTLY HIRING!! Position - Service Advisor for an Automobile Company Location : Margao, Canacona Salary : Upto 17k + Incentives Timing - 9am - 6pm **Requirements**: - Diploma in Automobile or B.Tech in Mechanical - Experience 0 - 1 year of relevant experience Those interested send in your CVs to Or Contact :7499598303 **Job Types**: Full-time,...

  • Customer Service Advisor

    4 days ago

    Goa, Goa, India Mihir Infinite Services Pvt Ltd Full time

    Urgent Hiring **Customer Service Advisor **for International Blended Process Team **Key Responsibilities**: - Handle inbound calls of customer inquiries effectively and professionally. - Provide timely resolutions to customer issues and complaints. - Maintain detailed records of customer interactions in the CRM system. - Stay updated on product knowledge...

  • Service Advisor

    4 days ago

    Goa, India 91HR Full time

    Responsibilities: - Greet customers and promptly assist them with their service needs, including scheduling appointments and discussing service requirements. - Conduct thorough vehicle inspections and accurately document customer concerns and service requests. - Provide detailed explanations of recommended services, including cost estimates and timelines,...

  • Service Advisor

    2 weeks ago

    Goa, India 91Hr Full time

    Should have a 4 wheeler licence **Salary**: ₹12,000.00 - ₹17,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Goa, Goa: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year...

  • Urgent Hiring in Maharashtra

    2 weeks ago

    Aurangabad, Mumbai, Nashik, North Goa, Pune, South Goa, India Sadhana Service Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Recruit & train advisorsMentor & coach team for sales targetsEnsure advisor & customer retentionGenerate leads via upselling & cross-sellingDrive branch growth through recruitment & networking Required Candidate profileAny graduate with min 1 year of sales expGood communications skillsConvincing PowerUnderstanding of client requirement Call or Whatsapp...

  • User Car Evaluator

    2 weeks ago

    Goa, India CARS24 Full time

    **Note: Four-wheeler Driving License is mandatory** **Responsibilities**: - Technically evaluate the Cars - Submit a report for each Cars according to the defined process - Estimate the repair work needed by the used Cars - Estimate the market price of the Cars based on the inspection **We are looking for**: - Experience in the after-sales with a trusted...

  • Bodyshop Advisor

    3 days ago

    Goa, India Invicta eSolutions Private limited Full time

    **Invicta esolutions ** a Human Resource services company with Recruitment at our core is **Hiring for a Luxury vehicles company!!** **Must have minimum 1 year experience.** **Salary**: Up to ₹20,000.00 per month Schedule: - Day shift Application Question(s): - Are you currently residing in Goa? - What is your current CTC? **Experience**: - total...

  • Customer Care Associate

    1 week ago

    Goa, India Shoppers Stop Ltd Full time

    **Position Make-up Artist** **Grade A4** **_______________________________________** **Eligibility Parameters** - HSC + Certified diploma in Beauty & Make-up, Retail, Hospitality, Aviation - Freshers - Min 12th Pass with > 2 years of Experience in make-up and Beauty. - **Experience from Other Industries** Hospitality, Telecom, F&B, Aviation - **Preferred...

  • Enterprise Sales Representative

    2 weeks ago

    Goa, India Germin8 Solutions Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    About Joyful:Joyful is a leading AI-powered stakeholder management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd.Our Joyful modules, Engage and Listen, help...