Customer Care Executive

1 week ago

Bengaluru Karnataka, India MentorBeep Full time

As a Fresher, you will work closely with our experienced development team to generate lead of the new clients,
- Product Introduction and Demo, Product Sales, and deal with existing clients to resolve their queries, fulfill their
- requirements. This is an excellent opportunity for recent graduates or individuals with limited experience to gain
- hands-on experience in a collaborative and fast-paced environment.

**Key Responsibilities**:

- Product Supports
- Biometric device, Micro ATM, Android POS, Payment Gateway etc
- Consulted with product development teams to enhance product based on customer interest data.
- Providing Demo or training to the executives or clients
- Provide ongoing support to clients
- Inbound and outbound Sales Experience
- Hindi / English
- Must be computer literate with knowledge in Internet Surfing & Social Media Platforms
- Responsible for regular office activities and Tele-calling as per the provided Database
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions in accordance with the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action

**Qualifications and Experience**
- Min 1-3 Year Experience as a Customer Care Executive or Telecalling (Fresher May Also Apply)
- Bachelor's degree in Computer Science, Information Technology, Marketing or a related field.
- Strong communication and teamwork skills.
- Good problem-solving and analytical skills.
- Eagerness to learn and adapt to new technologies.
- Preferred Skills (Strong Communication and Convince Skills)

**Benefits**:

- Cell phone reimbursement
- Competitive salary
- Friendly and collaborative work environment.
- Health and wellness benefits.
- Flexible working hours (if applicable)

**Location
- Rajarajeshwari Nagar**

**Job Types**: Full-time, Permanent

Pay: ₹200,000.00 - ₹300,000.00 per year

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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