Telesales Agent(Female)

2 days ago

Noida Sector Noida Uttar Pradesh, India ORISON INDUSTRIES Full time

Key Responsibilities:

- **Promoting products/services**:Telesales Representatives inform potential and existing customers about company offerings, highlighting features and benefits to generate interest.
- **Building customer relationships**:They establish rapport with customers, understand their needs, and tailor sales approaches to meet those needs effectively.
- **Meeting sales targets**:They are responsible for achieving daily, weekly, or monthly sales quotas, often measured by the number of successful sales or revenue generated.
- **Handling customer inquiries**:They answer questions about products, services, pricing, and promotions, providing clear and accurate information.
- **Managing sales process**:This includes initiating calls, presenting information, handling objections, and closing sales, often using sales scripts and call strategies.
- **Maintaining customer records**:They update customer information, track interactions, and manage sales data using CRM systems or other designated tools.
- **Providing excellent customer service**:They strive to ensure customer satisfaction by addressing concerns, resolving issues, and fostering positive interactions.
- **Following up on leads**:They may follow up on leads generated by other teams or marketing campaigns, converting them into sales opportunities.
- **Staying informed**:They keep up-to-date with product knowledge, sales techniques, and market trends to effectively engage with customers.

Skills and Qualifications:

- **Communication skills**:Excellent verbal communication, active listening, and persuasive speaking are essential.
- **Sales skills**:Proven ability to close sales, handle objections, and build rapport with customers.
- **Product knowledge**:A thorough understanding of the products or services being sold is crucial.
- **Customer service skills**:Ability to address customer needs, resolve issues, and ensure satisfaction.
- **Time management and organization**:Effectively managing call volume, following up on leads, and meeting deadlines is vital.
- **Resilience and positive attitude**:Telesales can involve rejection, so the ability to stay positive and persistent is important.
- **Technical skills**:Proficiency with CRM systems, dialers, and other sales technologies.
- **Experience**:Prior experience in telesales or a related sales role is often preferred.

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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