Field Service Technician 3

Business Unit:
Cubic Transportation Systems

Company Details:
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

Job Details:
Job Summary:
This role is responsible for providing maintenance and repair of client equipment on Cubic maintained assets under the guidance of the Field Services Team Leader and provide support to the Maintenance Engineer.

Essential Job Duties and Responsibilities:

- Carry out routine and preventative maintenance
- Assist with faults and ensure the use of a logical approach to fault finding.
- Ensure all activities are performed safely and to a high standard.
- Ensure asset maintenance is reported in a timely and accurate manner.
- Ensure personal administration is completed in a timely manner, for example timesheets and vehicle checks.
- Provide support to the Maintenance Team Leader & Engineer
- Perform minor civil works & site clearance.
- Work to Cubic Safe Systems of Work guidelines, as required for contractual compliance.
- Attend and proactively participate in the Maintenance Team meetings
- Deputise for the Engineer when required.
- Work in a shift pattern
- Comply with Cubic’s values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.
- In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.

Minimum Job Requirements:
Skills knowledge and experience:
Essential:

- Relevant experience in similar role, including maintenance of equipment.
- Experience of working in teams.
- Mechanical, electrical or electronic aptitude
- PC Literate
- Full Driving License

Desirable:

- Microsoft Office skills
- Minor civils experience

Education and qualifications

Essential:

- Qualified to ONC or BTEC in Electronic Engineering or Telecommunications Engineering or an equivalent qualification.

Desirable:

- C&G 2391-52 Inspection and Testing qualified.
- C&G 3667-02, units 102/103 Fibre optic cabling/testing or equivalent.
- NHSS8 accreditation
- Hold G39
- Hold IPAF, ASLEC approved, NRSWA units 1 to 9 qualification

Personal Qualities
- Have a positive, proactive and enthusiastic approach
- Excellent interpersonal and communication skills
- Resilient and capable of working effectively under pressure;
- Flexible with the ability to find a solution to problems;
- Good numerate and written skills
- Flexible to work patterns
- Excellent timekeeping

Internal only Y/N

If internal, will a backfill be required for the internal Y/N

Job Title:
Field Service Technician

Desired start date:
Business justification:
Position Overview

The Field Service Technician 3 role is a specialized role dedicated to ensuring the optimal functionality, reliability, and safety of Intelligent Transportation Systems (ITS). These systems are integral to modern traffic management and include a wide range of technologies such as traffic signal controllers, dynamic message signs, CCTV cameras, roadway sensors, vehicle detection systems, and communication networks. The ITS Maintenance Technician is responsible for the upkeep, troubleshooting, and continuous improvement of these systems, directly influencing the efficiency of transportation networks and the safety of road users.

Detailed Responsibilities

Comprehensive System Maintenance:

- Routine inspections and preventive maintenance of ITS components to minimize system failures.
- Real-time monitoring and rapid response to system malfunctions or outages to ensure continuous operation.
- Implementation of maintenance schedules to prevent unexpected breakdowns and extend the lifespan of ITS equipment.

Advanced Troubleshooting & Diagnostics:

- Utilizing specialized tools and software to diagnose and rectify complex issues in ITS infrastructure.
- Collaboration with software developers and vendors to resolve hardware-software interface problems.

System Upgrades and Integration:

- Leading the deployment of system upgrades, ensuring seamless integration with existing infrastructure.
- Evaluation and recommendation of new technologies or system enhancements to improve performance.
- Coordination with stakeholders during upgrades to minimize disruptions and ensure all systems meet current and future needs.

Compliance & Safety Standards:

- Ensuring all ITS installations and maintenance activities comply with local, state, and federal regulations.
- Regular audits of system safety and performance to identify and mitig