Claims Associate

3 days ago

Hyderabad Telangana, India Uber Full time

**About the Role**

Insurance is integral to Uber's operations and growth and insurance claims are an essential part of Uber's insurance program. The **Associate** reviews low severity and high frequency losses in the International markets to provide accurate information to Uber's insurance partners based out of Mexico, additionally the **Associate** must ensure that proper information is being ingested into our internal systems. This is where as a **Claims Associate**you have an opportunity to make a significant impact to Uber's business success.

This is a unique opportunity to gain exposure to programs and processes across multiple regions and countries.

Willing to work depending on business needs:

- Evening shift timings (8PM to 5AM) and Weekend shifts covering on Saturday & Sunday.Remotely or from home occasionally on weekends.

**What You'll Do**
- Manage an inventory of claims to evaluate covered losses.
- Investigate new claims by reviewing first reports of loss and supporting materials to determine the best initial contact; communicate with claimants, drivers, passengers, witnesses, etc.
- Build internal reporting processes and procedures for auto-related and personal accident claims which will scale with Uber's growth.
- Develop ,maintain and analyze appropriate metrics, governance and control mechanisms for specialized claims handlingConstantly improve the claim process to keep up with Uber's expansion, new products, and new insurance policies.

**What You'll Need**
- Bachelor's Degree or equivalent.
- Fluent in oral and written English.Up to 3 years of Safety investigations and Claims service experience.

**Preferred Qualifications**
- Professional capability in other languages (Spanish) is a plus.
- Effective written and verbal communication skills to provide information in a clear and concise manner and to communicate with a variety of individuals.
- Effective analytical skills to gather information, analyse facts and make recommendations. Proficient in Google platform tools, Excel skills.

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