Network Support Analyst

1 week ago

Noida, India NTT DATA Full time

**Req ID**: 197862

We are currently seeking a Network Support Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Job Responsibilities:

- Gather requirements, analyze technical networking issues and provide options and recommendations.
- Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area.
- Supporting customer environments on 24x7x365 basis.

Mandatory:

- Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF.
- Knowledge of Network Monitoring Tools i.e Voyence, Solarwind
- Network support and/or Network operations experience of 3 -5 years
- Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept.
- Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network
- Advanced knowledge and troubleshooting skills to support wireless infrastructures.
- Advanced skills in gathering requirements and designing/implementing/supporting network solutions
- Advanced skills and knowledge and adherence to Change Management processes
- Excellent communication skills, both written and oral
- Strong customer service skills; interfaces with customers, end users, partners and associates

*****

Experience:

- 3 -5 years of relevant experience or equivalent combination of education and work experience.

Skills:

- Good troubleshooting skills
- Customer facing skills
- Good verbal and written communication skills.

Educational Qualification:

- B.Tech. or Any Graduate

Minimum Certifications or Professional Credentials:

- Minimum of CCNA level certification.

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.**

**Job Segment**:
Help Desk, Information Technology, Network, CCNA, Consulting, Technology

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