Cloud Solution Architect

4 days ago

Mumbai Maharashtra, India Microsoft Full time

**Cloud Solution Architect - AI Business Solutions**:
Mumbai, Maharashtra, India

Date posted

**Aug 21, 2025**
- Job number

**1862719**
- Work site

**Up to 50% work from home**
- Travel

**0-25**%**
- Role type

**Individual Contributor**
- Profession

**Customer Success**
- Discipline

**Cloud Solution Architecture**
- Employment type

**Full-Time**

**Overview**:
**Qualifications**:

- Skill sets:

- Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- OR Masters Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
- OR equivalent experience
- 4+ years experience working in a customer-facing role (e.g., internal and/or external)
- 4+ years experience working on technical projects
- Technical certifications in relevant technologies or disciplines (e.g., Azure Architecture and Administration, Microsoft 365 Endpoint Administration, Virtualization Technologies, etc.)

**Responsibilities**:

- ** Be a trusted advisor and drive business value through AI Transformation**: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.
- ** Drive Customer Success**: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Windows 365, AVD, and Intune, securing long-term customer success and renewal.
- ** Explore growth opportunities**: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
- ** Accelerate Customer Cloud and AI Endpoint Journey**: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey.
- ** Embrace a growth mindset**: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.
- ** Learn-it-all**:Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as endpoint management, virtualization, AI integration, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.
- Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
- 

Industry leading healthcare
- 

Educational resources
- 

Discounts on products and services
- 

Savings and investments
- 

Maternity and paternity leave
- 

Generous time away
- 

Giving programs
- 

Opportunities to network and connect

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