Female Malyalam Tele Caller Executive

2 weeks ago

Kasaragod, India UPEDGE ONLINE MANIPAL Full time

**Outbound Calls**: Initiate and manage outbound calls to students and parents to discuss UpEdge Online Company's courses, programs, and career offerings.
- **Information Dissemination**: Provide accurate and comprehensive information about various courses, admission procedures, fees, and other relevant details to potential students and their parents.
- **Answer Queries**: Address inquiries and concerns effectively, ensuring that all questions related to the courses and career guidance are answered satisfactorily.
- **Build Rapport**: Establish and maintain a positive and professional relationship with prospective students, creating a comfortable environment for them to seek guidance and make informed decisions.
- **Admission Assistance**: Guide interested individuals through the admission process, assisting with form submissions, document collection, and any other requirements necessary for enrollment.
- **Record Keeping**: Maintain detailed records of all interactions, including inquiries, follow-ups, and outcomes, using the company's CRM system.
- **Meet Targets**: Achieve set targets for the number of calls made, inquiries handled, and successful admissions secured.
- **Feedback Collection**: Gather feedback from prospective students and parents to help improve the overall experience and identify areas for enhancement.

**Job Types**: Full-time, Part-time, Permanent, Fresher, Internship, Temporary, Freelance, Volunteer
Contract length: 12 months

Pay: ₹2,500.00 - ₹20,000.00 per month

Expected hours: No less than 3 per week

**Benefits**:

- Paid sick time
- Paid time off
- Work from home

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Malayalam (required)

Work Location: Remote

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