Shop Keeper

2 weeks ago

Tardeo Mumbai Maharashtra, India The Leather Laundry Full time

The Leather Laundry is looking for a dedicated and organized Retail Store Manager to join our team. We're a premium service specializing in cleaning, restoring, and coloring leather, suede, and fur. This role is crucial to our store's daily operations and involves direct interaction with our valued customers.

**Responsibilities**

Key Responsibilities:

- Store Operations: Ensure the shop is clean, organized, and presentable at all times. This includes managing incoming and outgoing customer items.
- Customer Service: Greet customers warmly, provide detailed information about our services, and answer their questions about the care and maintenance of their leather items.
- Cash Management: Handle all financial transactions, including processing payments (both cash and digital), and accurately maintain daily cash records.
- Query Resolution: Effectively manage and resolve customer inquiries and concerns, escalating complex issues to management when necessary.
- Logistics Coordination: Act as a Logistics coordinator, coordinating with the runners for pickup and drop-off of items. This involves managing logistics for customer orders and ensuring the timely delivery of services.

**Job Details**:
Work Schedule: Wednesday to Monday, 11:00 AM to 8:00 PM. Tuesday is a scheduled day off.

Required Skills: Excellent communication and interpersonal skills, strong organizational abilities, a keen eye for detail, and a proactive attitude. Experience in retail or a customer-facing role is a plus.

If you are a reliable individual who enjoys a dynamic environment and is passionate about delivering excellent customer service, we encourage you to apply.

Pay: ₹20,000.00 - ₹23,000.00 per month

Work Location: In person

Application Deadline: 31/08/2025

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