Client Support and Sales Coordinator

2 days ago


Kochi Kerala, India Black and White Creations Pvt.Ltd Full time

**About Us**:
Black and White Creations is a leading Railway Advertising company based in Kochi, known for delivering impactful branding solutions across trains and railway stations. We specialize in Exterior Train Branding, Interior Train Branding, Station Boards, and PA Systems. Our mission is to provide seamless, timely, and innovative advertising solutions to businesses across India.

**Job Summary**:
We are looking for a dynamic and customer-oriented Customer Support and Sales Coordinator to join our energetic team. You will be the first point of contact for our clients, responsible for addressing inquiries, resolving issues, and ensuring customer satisfaction. This role is crucial in maintaining strong client relationships and supporting our operational excellence.

**Key Responsibilities**:

- Address client inquiries related to railway advertising campaigns, services, and project status.
- Coordinate with internal teams (operations, design, accounts) to resolve customer queries promptly.
- Maintain accurate client records and update CRM systems.
- Follow up with clients for approvals, payments, and feedback.
- Ensure high levels of customer satisfaction through excellent service.
- Prepare and share service reports and updates as needed.
- Identify opportunities to improve customer support processes.

**Requirements**:

- Bachelor’s degree in any discipline.
- 1-3 years of experience in customer support/client servicing (preferably in advertising, media, or service industries).
- Excellent verbal and written communication skills in English and Malayalam (Hindi is a plus).
- Strong interpersonal skills with a client-first approach.
- Good knowledge of MS Office and CRM tools.
- Ability to multitask, prioritize, and manage time efficiently.
- Problem-solving attitude with attention to detail.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Friendly and supportive work environment.
- Opportunities for career growth within the media and advertising sector.
- Exposure to large-scale campaigns and premium B2B clientele.

**Job Type**: Contractual / Temporary

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Customer support: 3 years (preferred)
- B2B sales: 3 years (preferred)

Work Location: In person



  • Kochi, Kerala, India Black and White Creations Pvt.Ltd Full time

    **About Us**: Black and White Creations is a leading Railway Advertising company based in Kochi, known for delivering impactful branding solutions across trains and railway stations. We specialize in Exterior Train Branding, Interior Train Branding, Station Boards, and PA Systems. Our mission is to provide seamless, timely, and innovative advertising...

  • Client Coordinator

    1 week ago


    Kochi, Kerala, India ICT Global Tech Full time

    **Location**: Vazhakkala, Kakkanad **Position Overview**:_**Client Coordinator**_ **Responsibilities**: - Conduct outbound calls to potential customers and businesses to promote our offerings. - Business client management. - Engage prospects in meaningful conversations to understand their needs and articulate the value of our products/services. - Achieve...


  • Kochi, India V support Solutions Full time

    Job Title ;Immigration Coordinator Job Location : Cochin No of Openings : 2 Qualification ;Any Degree with Relevant field Experience : 6 months to 1.5 year experience in inside sales Job description; - Receives thousands of enquiries each month. You will be responsible for counselling the assigned enquiries and selling our services, over - Once the leads...

  • Sales Coordinator

    1 day ago


    Kochi, India Santamonica Tours and Travels Full time

    Job Title: Sales Coordinator – Holidays DepartmentDepartment: Holidays Location: CochinJob SummaryThe sales Coordinator will be responsible for supporting the Holidays Sales Team by coordinating daily sales activities, ensuring smooth communication between internal departments, and assisting in delivering excellent customer service. This role does not...

  • Sales Coordinator

    22 hours ago


    kochi, India Santamonica Tours and Travels Full time

    Job Title: Sales Coordinator – Holidays DepartmentDepartment: Holidays Location: CochinJob SummaryThe sales Coordinator will be responsible for supporting the Holidays Sales Team by coordinating daily sales activities, ensuring smooth communication between internal departments, and assisting in delivering excellent customer service. This role does not...

  • Sales Coordinator

    2 weeks ago


    Kochi, Kerala, India Artus Brand Full time

    **About Us**: Artus Brand is a leading digital marketing agency specializing in innovative strategies to elevate brands and drive growth. Our dynamic team of creatives and strategists is dedicated to delivering exceptional results for our clients across various industries. **Position Overview**: Artus Brand is seeking a motivated and detail-oriented Sales...

  • Sales Coordinator

    2 weeks ago


    Kochi, Kerala, India Inssyssol Technologies Full time

    **About Us**: At **Inssyssol Technologies,** we're on a mission to build cutting-edge software solutions that empower businesses to operate more efficiently and scale smarter. As a fast-growing IT company, we serve clients across industries with tools that simplify workflows, enhance collaboration, and drive measurable results. We’re seeking a proactive...

  • Sales Coordinator

    2 days ago


    Kochi, Kerala, India Kananam Retreat Pvt. Ltd. Full time

    The main responsibility of the Sales Coordinator is to provide general office assistance to the Sales & Marketing team. This includes tasks such as promoting guest rooms, event facilities, inputting special or negotiated rates into the property management system, and managing customer and company profiles. Alongside this, the Sales Coordinator is expected to...

  • Sales Coordinator

    1 week ago


    Kochi, Kerala, India MAHAVIR INTERFURN Full time

    Key Responsibilities - Coordinate customer inquiries, quotations, and order processing for flooring materials and installations. - Manage multiple dealer/retail enquiries and provide relevant information to the client to close the order - Understanding and learning historical customer traits - Prepare sales documents, proposals, and order confirmations with...

  • Sales Coordinator

    2 days ago


    Kochi, Kerala, India Fi-Tec Power Solutions Pvt Ltd Full time

    Qualification: Degree or Diploma Experience: 1 + years Organization: Strong organizational skills with the ability to multitask and prioritize effectively. Communication: Excellent verbal and written communication skills. Key Responsibilities: Sales Support & Coordination: - Assist the sales team with processing orders, preparing quotes, and following...