
Telecaller
7 days ago
**Key Responsibilities**:
**Lead Generation & Outreach**:
- Conduct outbound calls to potential clients to generate leads for business and personal loans.
- Utilize scripts to introduce loan products and services
**Client Needs Assessment**:
- Engage with clients to understand their financial needs and assess eligibility for loan products.
- Provide detailed information about loan terms, interest rates, and repayment options.
**Appointment Scheduling**:
- Schedule appointments for follow-up calls or meetings with the sales team.
**Database Management**:
- Maintain an updated database of client interactions and ensure accurate record-keeping.
**Sales Target Achievement**:
- Meet or exceed monthly and quarterly lead generation and sales targets
**Customer Relationship Management**:
- Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction
**Qualifications & Skills**
- **Education**: High school diploma or equivalent: a bachelor’s degree is a plus.
- **Experience**: Minimum of 1 year in telecalling, preferably in the financial services sector.
- **Communication Skills**: Excellent verbal and written communication skills in English and Bengali; proficiency in Hindi is a plus.
- **Technical Skills**: Basic knowledge of MS Office; familiarity with CRM software is an advantage.
- **Sales Skills**: Strong persuasive skills with the ability to close sales.
- **Customer-Centric**: Ability to understand and address client needs effectively.
Schedule:
- Day shift
Work Location: In person
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