Japanese Language Expert

**Job Dresciption: Business Development Executive for Japan**

**PRIMARY DUTIES**
- Check original Information provided by office staff, management, and client and ensure that translations retain the content, meaning, and feeling of the original material.
- Compile terminology and information to be used in conversation, including technical terms related to trading.
- Person should be familiar with term of import and export and aware of Japanese market.
- Listen to speakers' statements in order to determine meanings and convey it properly to concern person.
- Proofread, edit, and revise translated materials.
- For the defined customer area/portfolio, manage all aspects of order cycle, such as Entry, Maintenance, Confirmation, Follow-up to ensure customer satisfaction and hassle-free interface with customers.
- Handle in a professional manner all Customer interaction and coordinate the final customer response.
- Communicate with Customers.
- Liaise regularly with other functions such as Finance, Logistics to ensure delivery to customers.
- Control of consignment stocks, where appropriate.
- Completion of customer portals, where appropriate.
- Build and/or improve on lasting relationship with customers through knowledgeable communication.
- Exercise ownership in performance of duties. Seek problem resolutions using appropriate resources in a timely manner while minimizing cost impact to company.
- Seek to understand and include customer requirements in all operational plans and activities.
- Provide effective follow up and feedback to ensure customer requirements are being met.
- Document and initiate dispute resolution process as appropriate to ensure customer satisfaction.
- To effectively manage work situations of complexity, this could impact company image and/or sales cost.

**MINIMUM REQUIREMENTS**
- 2+ Years’ Experience in International Sales and Marketing, specifically Japanese Markets.
- Person should be fluent in speaking, reading and writing Japanese (its mandatory) and English/Hindi/Marathi.

**GENERAL REQUIREMENTS**
- Any Graduate
- Strong computer competency with high MS Office suite proficiency
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively meet customer demands and deadlines
- Strong problem-solving skills

**Salary**: From ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Taloje - 410208, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (required)

**Language**:

- Japanese (required)