Bpo Mnc Hiring-freshers(Mohali)

9 hours ago

Mohali Punjab, India Digital Dots Full time

Job description:
**Job Title**: Voice Customer Service - BPO MNC (Mohali)

**Job Location**: Mohali, Punjab

**About the Role**

We are hiring Voice Customer Service Executives for a leading BPO MNC. The role involves handling customer interactions over calls, resolving queries, and ensuring customer satisfaction.

**Requirements**:

- **Education**: Undergraduate / Graduate (any stream)
- **Communication Skills**: Good English communication (A/B+ grade preferred)
- **Experience**: Minimum 6 months in a customer service role (Freshers with good communication skills are also welcome)
- Ability to work in a team-oriented environment
- Basic computer knowledge and typing skills

**Key Responsibilities**
- Handle inbound and outbound voice calls with professionalism
- Resolve customer inquiries and provide accurate information
- Update and maintain customer records in the system
- Follow company guidelines to ensure quality service delivery

**Work Details**
- 5 or 6 days working (rotational shifts may apply)
- Competitive salary package with growth opportunities

This job can be searched as customer representative,Telecallers,Customer service,BPO,International Voice Process,Fresher Jobs,

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹33,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Provident Fund

Work Location: In person

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