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Travel Services Processor

2 weeks ago

Bengaluru Karnataka, India Light & Wonder Full time

Corporate:
Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.

Position Summary
- Understands the nuances of the Travel & Entertainment (T&E) and Corporate Credit Card policies.
- Monitor the JIRA ticketing system and promptly responds to employee queries
- Audit expense reports to ensure expenses comply with Company policy and any discrepancies are flagged for investigation.
- Prepare periodic T&E reports to inform management about matters requiring their attention
- Validate credit cards requests are for approved employees and request new or replacement cards when applicable
- Close credit cards immediately following an employee’s departure from the company.
- Assist with updating all relevant information Concur
- Reserve travel for India based employees
- Provide exceptional customer service and support to travelers, and credit card holders
- Perform other administrative activities as assigned
- Adhere to department policies, procedures, and expectations

Qualifications
- High school diploma or equivalent, but bachelor’s degree in business administration, Travel Management, Hospitality, or a related field is a plus
- Demonstrated communication skills (including active listening, writing, and emotional intelligence)
- Detail oriented with demonstrated administrative and organizational skills and ability to prioritize and manage multiple assignments simultaneously
- Ability to work independently with supervision
- Ability to maintain confidentiality, use discretion, and make sound judgment
- Strong understanding of travel industry, domestically and internationally
- Ability to analyze data and generate actionable insights
- Certified Corporate Travel Executive (“CCTE”) or similar certification and proficiency in multiple languages is desirable but not mandatory

Work Environment
- Office-based with little to no travel expected
- Fast-paced, deadline-driven environment requiring adaptability and multitasking
- Ability to lift 25 pounds is required

Qualifications