Staff UX Product Designer

**All roles at JumpCloud are Remote unless otherwise specified in the Job Description.**

**About JumpCloud**
- JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than 200,000 organizations, including GoFundMe, Grab, ClassPass, Beyond Finance, and Foursquare. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.

Do you nerd-out by solving challenging design problems in a complex domain? Do you thrive in a collaborative environment where your work will directly impact customers and business growth? Do you enjoy spending your time equally between strategic work and tactical work?

If so, our Staff Product Designer role is a once-in-a-career opportunity to join a hyper-growth, focused, & well-funded startup.

**Design Team & Culture**
- We have designers with varying backgrounds, design experience, & career aspirations. We have design leadership at the highest level in the company, and the value of design is recognized across the organization. We’re a fun bunch of product design & research professionals. We have regular skillshare meetings, team-wide & smaller group critiques, & team-building exercises monthly.

**What you'll be doing**:

- Partner with Product Management & UX Research to deeply understand user needs
- Partner with Product Management & Engineering to take features from concept to launch
- Partner with other UX leaders to set strategy for your product area that aligns with overall platform vision
- Create simple, intuitive flows & experiences that delight our customers
- Set and drive UX Vision and strategy for your product area, aligning to the needs of the business
- Test designs & design assumptions with target users; iterate and improve
- Make day-to-day design decisions during implementation, partnering with Engineering to ensure high quality launches
- Mentor other designers
- Follow up on how effective our experience is after launch, tracking success metrics and following up to address issues.
- Lead collaborative design sessions with Product Management & Engineering to reach a shared understanding of deliverables.
- Partner with the UX leadership team & broader UX team as a whole to shape how we constantly improve the UX we deliver for our customers.

**Who are you**:

- You have 8+ years of related experience designing at fast-paced tech companies delivering customer value quickly to the market.
- You’re a seasoned, full-stack designer who can drive experiences from discovery to delivery. While you’re full stack, you get the most energy when you’re bringing user insights and great UX design to the table. You like to jump in on UI & Visual Design, but you’re also comfortable partnering with a Design System team.
- You’ve shipped many products over the years & are skilled at balancing both business-to-consumer and business-to-business considerations.
- You’re well-versed in data-informed product design & development.
- You empathize with our unique IT users & are skilled at simplifying complex functional operations into smooth & intuitive experiences.
- You have experience working in an agile environment with design, product, & engineering leaders to align on product strategy and make it real as a team.
- You’re a trusted mentor. Your actions, experience, & knowledge are influential to design and designers.
- You’re passionate about design culture. You’re a voice of design principles & methods across all functions and levels of the organization
- You drive collaboration across UX, Engineering & Product teams to maintain a cohesive design and experience throughout the product portfolio.
- You foster a work environment that encourages mentorship, trust, respect, and collaboration

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**Where you’ll be working/Location**:

- JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

**Why JumpCloud?**
- If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you JumpCloud is an incredible place to share and grow your expertise You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a pro