Voice Process

11 hours ago

Valasaravakkam Chennai Tamil Nadu, India Brigade fitness solution Full time

*Key Responsibilities*

1. Answering inbound customer calls or making outbound calls to customers.

2. Responding to customer inquiries, resolving issues, and providing product or service information.

3. Utilizing strong communication and interpersonal skills to ensure customer satisfaction.

4. Documenting customer interactions and updating records as necessary.

5. Meeting or exceeding performance metrics, such as first-call resolution and customer satisfaction.

*Skills Required*

1. Excellent verbal and written communication skills.

2. Strong problem-solving and conflict resolution skills.

3. Ability to work in a fast-paced, dynamic environment.

5. Strong customer service and relationship-building skills.

*Industry Examples*

1. Customer Service Representatives in a call center.

2. Telesales Agents in a sales organizer

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 8807149530

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