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Front Desk Executive

2 weeks ago


Delhi Delhi, India JSI Power Full time

**Key Responsibilities**
- Greet and register clients with warmth and professionalism
- Schedule therapies, manage appointments and daily rosters
- Coordinate with doctors, physiotherapists, therapists and housekeeping
- Manage front-desk WhatsApp communications and explain services
- Handle walk-in and telephonic enquiries and explain packages
- Process payments, billing and session closures with accuracy
- Maintain client records and therapy session tracking via software (training provided)
- Collect and encourage patient reviews (Google, Justdial, Practo, etc.)
- Support health camps and marketing events when required

**Requirements**:

- 2-5 years’ experience in wellness/hospitality/clinic front desk role
- Excellent spoken Hindi & basic English
- Proficiency in WhatsApp, Google Sheets, and customer handling

**Bonus if you have**:

- Experience with wellness software or CRM tools
- Knowledge of naturopathy/physiotherapy/clinic therapies
- Prior work experience at hospitals, spas, gyms, hotels, or diagnostic centers
- Warm, service-oriented personality with strong attention to detail
- Residence nearby Murthal or willingness to commute daily
- Prior clinic/hotel/spa experience preferred

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Application Question(s):

- Are you willing to relocate or commute to Murthal?

**Education**:

- Bachelor's (required)

**Experience**:

- Front desk: 2 years (required)

**Language**:

- English fluently (required)

Willingness to travel:

- 25% (required)

Work Location: In person