
Team Member Voice
2 weeks ago
Looking for Immediate joiner.
International BPO Voice process must
Recommended Profile for Insurance Processing (Proctor) - Voice
Criteria Specification
1.Qualification - Essential Graduate/Under Graduate
2. Role TM
3. Experience Minimum 6-12 Months experience in a BPO, Banking Process, Mortgage/Insurance
4. Role & Job Description
- Good Knowledge of Insurance processing (US)
- Good Reading Comprehension i.e. ability to read text, understand its meaning and process it
- Has prior experience in back office operations
- Should meet the daily Production Target defined in the process
- Ensure accuracy, touch time and other applicable service levels of the transactional
processing
- Flexible for Shift rotations and 5 days a week working if required should support on
weekends (Saturday and Sunday). No Indian Holiday’s
- Should be able to perform in multiple processes
- Escalate any deviation to defined process & seek immediate assistance
5. Language Expertise - Good written & verbal English communication skills
- Excellent comprehension of written English, documents
6. Essential Skills
- Excellent Verbal & Written communication with neutral accent.
- Must have prior experience in international calling, preferable US.
- Domain expert in Insurance
- USA.
- Computer skills - Windows OS, MS office 2003, Image Applications, Etc.
- Should understand customer Quality & productivity expectations
- Quick learner and adapt to changes quickly
- Good Typing Skills ( 30/35 words per minute)
Pay: ₹20,000.00 - ₹34,000.00 per month
Schedule:
- Monday to Friday
- Rotational shift
- US shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9267913524
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