Team Member Voice

2 weeks ago


Pune Maharashtra, India Synergy Plus Business Consulting Group Full time

Looking for Immediate joiner.

International BPO Voice process must

Recommended Profile for Insurance Processing (Proctor) - Voice

Criteria Specification

1.Qualification - Essential Graduate/Under Graduate

2. Role TM

3. Experience Minimum 6-12 Months experience in a BPO, Banking Process, Mortgage/Insurance

4. Role & Job Description
- Good Knowledge of Insurance processing (US)
- Good Reading Comprehension i.e. ability to read text, understand its meaning and process it
- Has prior experience in back office operations
- Should meet the daily Production Target defined in the process
- Ensure accuracy, touch time and other applicable service levels of the transactional

processing
- Flexible for Shift rotations and 5 days a week working if required should support on

weekends (Saturday and Sunday). No Indian Holiday’s
- Should be able to perform in multiple processes
- Escalate any deviation to defined process & seek immediate assistance

5. Language Expertise - Good written & verbal English communication skills
- Excellent comprehension of written English, documents

6. Essential Skills
- Excellent Verbal & Written communication with neutral accent.
- Must have prior experience in international calling, preferable US.
- Domain expert in Insurance
- USA.
- Computer skills - Windows OS, MS office 2003, Image Applications, Etc.
- Should understand customer Quality & productivity expectations
- Quick learner and adapt to changes quickly
- Good Typing Skills ( 30/35 words per minute)

Pay: ₹20,000.00 - ₹34,000.00 per month

Schedule:

- Monday to Friday
- Rotational shift
- US shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 9267913524


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