Customer Care Executive

4 days ago

Indiranagar Bengaluru Karnataka, India Ezyman business services LLP Full time

**Job Summary**

**Duties**
- Analyze customer issues and provide effective solutions while maintaining a high level of professionalism.
- Communicate clearly and effectively with customers to understand their needs and resolve any concerns.
- Handle cash transactions accurately and efficiently when required.
- Maintain detailed records of customer interactions using computerized systems.
- Demonstrate excellent phone etiquette while managing multiple calls and inquiries.
- Collaborate with team members to improve service delivery and enhance the overall customer experience.

**Requirements**:

- Proven experience in customer service or support roles is preferred.
- Strong analytical skills with the ability to assess situations and provide appropriate solutions.
- Proficiency in using computer systems for data entry and record keeping.
- Ability to handle cash transactions with accuracy when necessary.
- Strong interpersonal skills with a focus on teamwork and collaboration.
- A positive attitude, patience, and empathy towards customers are essential for this role.

Join us as we strive to deliver exceptional service to our customers

Pay: ₹17,000.00 - ₹24,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Work Location: In person

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