Mis Executive

**Job Description - MIS Executive**

**Job Title**: MIS Executive
**Department**: Operations
**Grade Level**: 2
**Company**: Daltin AI Portal
**Work type**: Monday to Saturday
**Industry**: Ed-tech
**Location**: Mohali

**About the Role**:
**Key Responsibilities**:
**1. Data Collection & Management**
- Ensure **accurate and timely data collection** from various sources.
- Maintain, update, and manage databases for reliability and efficiency.
- Verify data integrity, rectify discrepancies, and ensure consistency.

**2. Report Generation & Analysis**
- Develop and automate **dashboards and reports** for tracking KPIs, system performance, and operational metrics.
- Analyze trends, provide insights, and support data-driven decision-making.
- Customize reports for technical, operational, and executive teams.

**3. System Monitoring & Optimization**
- Monitor the portal’s **daily operations** and troubleshoot system-related issues.
- Proactively **identify and resolve technical issues** to maintain efficiency.
- Ensure **high uptime and reliability** of data systems and processes.

**4. Database Security & Backup**
- Implement **secure access controls** to sensitive data.
- Oversee **data backup strategies** and disaster recovery planning.
- Ensure compliance with **data privacy and security policies**.

**5. Process Improvement & Automation**
- Identify opportunities for **automation** in data processing and reporting.
- Implement **automation tools and scripts** to reduce manual workload.
- Recommend and execute **process improvements** to enhance efficiency.

**6. Collaboration & Support**
- Act as a **liaison between technical teams and business stakeholders**.
- Provide **data and reporting support** to different teams as required.
- Train staff on using **MIS tools, reports, and analytics dashboards**.

**7. Documentation & Compliance**
- Maintain **clear documentation** for data processes, reporting structures, and system changes.
- Ensure adherence to **company policies, industry regulations, and data compliance** standards.
- Regularly update stakeholders on any changes in **data management practices**.

**8. Meeting MOMs & Tracking**
- Attend key meetings with the **CEO, Project Head, and HOD of Agent Acquisition & Relationship Management**.
- Accurately record **Minutes of Meeting (MOMs)**, including action items and deadlines.
- Share MOMs with stakeholders in a **timely manner** and track the completion of tasks.
- Organize, archive, and provide **summaries of meetings** for strategic planning.

**Additional Responsibilities (If Required)**
- Work with IT teams to improve **portal performance and troubleshooting**.
- Support recruitment and HR teams with **employee data analytics**.

**Key Skills & Requirements**:

- **Bachelor’s degree** in Computer Science, IT, Business Administration, or a related field.
- **2+ years of experience** in MIS, data analytics, or related roles.
- Proficiency in **Excel, SQL, Power BI, Tableau, or similar data visualization tools**.
- Experience with **ERP, CRM, or database management systems**.
- Strong **analytical and problem-solving skills**.
- Ability to **manage multiple tasks and meet deadlines**.
- Excellent **communication and stakeholder management** skills.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Fixed shift
- Morning shift

**Experience**:

- MIS: 2 years (required)

Work Location: In person