Bangalore Customer Service Representative

6 days ago


Bengaluru Karnataka, India Leads 2 Business Solutions Pvt. Ltd. Full time

**Job Title**: Customer Service Representative - Voice Process

**Location**: Teleperformance, Hebbal, Bengaluru

We are seeking highly motivated and customer-oriented individuals to join our team as Customer Service Representatives. In this role, you will be responsible for providing excellent customer service to clients through voice interactions.

**Responsibilities**:

- Handle inbound and outbound customer calls effectively and efficiently.
- Address customer inquiries, resolve issues, and provide accurate information.
- Ensure customer satisfaction and maintain a high level of customer service.
- Document customer interactions accurately in the company's CRM system.
- Adhere to strict quality standards and comply with all relevant regulations.
- Work collaboratively with other team members to achieve team goals.

**Qualifications**:

- **Education**: 12th Standard or Higher Secondary
- **Experience**: Freshers are encouraged to apply.
- **Languages**: Fluency in English + Telugu / Tamil / Malayalam
- **Shift Timings**: Day Rotational shift
- **Week Off**: 1 Rotational week off

**Benefits**:

- Competitive salary package (CTC 19K, Net Take Home 15K)

**Joining Date**: 17th January 2025

**Job Types**: Full-time, Fresher

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

Expected Start Date: 17/01/2025



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