Bangalore Customer Service Representative
2 weeks ago
**Job Title**: Customer Service Representative - Voice Process
**Location**: Teleperformance, Hebbal, Bengaluru
We are seeking highly motivated and customer-oriented individuals to join our team as Customer Service Representatives. In this role, you will be responsible for providing excellent customer service to clients through voice interactions.
**Responsibilities**:
- Handle inbound and outbound customer calls effectively and efficiently.
- Address customer inquiries, resolve issues, and provide accurate information.
- Ensure customer satisfaction and maintain a high level of customer service.
- Document customer interactions accurately in the company's CRM system.
- Adhere to strict quality standards and comply with all relevant regulations.
- Work collaboratively with other team members to achieve team goals.
**Qualifications**:
- **Education**: 12th Standard or Higher Secondary
- **Experience**: Freshers are encouraged to apply.
- **Languages**: Fluency in English + Telugu / Tamil / Malayalam
- **Shift Timings**: Day Rotational shift
- **Week Off**: 1 Rotational week off
**Benefits**:
- Competitive salary package (CTC 19K, Net Take Home 15K)
**Joining Date**: 17th January 2025
**Job Types**: Full-time, Fresher
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
Work Location: In person
Expected Start Date: 17/01/2025
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