Associate, Client

**Associate II (Grade H) - (Contract Management)**

**Client Onboarding/Transitions/Conversions/Know Your Client**

**_Bring your ideas. Make history. _**
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what **#LifeAtBNYMellon **is all about.

We’re seeking a future team member for the role of **Associate II (Grade H) **, to join our BUSINESS SEGMENT OR CORPORATE ORGANIZATION team. This role is located in **PUNE, Maharashtra, HYBRID **.

**In this role, you’ll make an impact in the following ways**:
**- **Perform contract facilitation and document management from internal and external clients

across the business
- Play a role in managing the contract lifecycle including onboarding, maintenance and off

boarding of clients and associated contracts
- Ensure that client requests are responded to in a timely and thorough manner.
- Ensure activities meet all compliance, legal and regulatory requirements
- Assist in developing and establish methodologies, protocols, and processes to facilitate and

improve contract management functions and the overall client onboarding experience,

where applicable.
- Obtains and reviews the appropriate documentation and reference data, and ensures

regulatory aspects of KYC are completed prior to opening accounts.
- Escalate findings to senior colleagues or assigned transition consultant.
- Liaise with partner teams like TMG, Legal, Regulatory Support, etc in resolving queries or

obtaining appropriate documents.
- Offboard or deactivate accounts status when the client or counterparty relationship gets

Terminated.
- Communicate progress to team and escalate issues or potential project delays.
- Work with SMEs to complete Projects and Bulk requests.
- Perform tasks on systems like JIRA Confluence, NAX, GCG Docs Manager. EVISORT, NEXEN,

SharePoint, etc.
- May participate in UAT, on boarding and fault resolution along with the SME
- Maintain pipeline tracker will full accuracy.
- Participate in Idea generation programs and propose process improvement plans.
- Supports and reviews control reports to effectively mitigate risks and resolve problems that

arise during the conversion process.
- Will perform maintenance work on the accounts and associated static data.

**To be successful in this role, we’re seeking the following**:
**ELIGIBILITY & QUALIFICATION (E = Expected, D = Desired)**
- B.Com/BBA/M.Com/MBA or PG Dip in Finance with a minimum work experience of 3.5 years

in Custodian or Investment Bank (E)
- A minimum of 1 year relevant experience in Contract or Document Management, Facilitation of Contract Execution, upload, reconciliation, validation, storage etc. (E)
- Knowledge of financial market, financial product and services, client onboarding lifecycle,

capital market and trade life cycle (E)
- Should have the basic idea of commonly traded products and financial market services (E)
- Good understanding of the list of documents and agreements associated with products and

types of accounts set up and onboarding of client relationship. Some of the examples include ISDA, CSA, Terms of Business, ACA, CCA, Spot Rep Letter, MRA, GMRA, FCDTA, CDEA,

Canadian Rep Letters, Self-Disclosure Letters, Liquidity docs, etc. (D)
- Good understanding of AML, CDD, KYC process (E)
- Awareness of Financial Regulations governing financial services in different countries. Some

of the examples include CASS, Dodd Frank, EMIR, MIFID, ESMA Guidelines, FED Regulations,

etc. (D)
- Knowledge or experience of working on systems like JIRA Confluence, NAX, GCG Docs

Manager. EVISORT, NEXEN, SharePoint, etc. (D)
- Ability of comprehend, analyse, validate data, and identify data issues, breaches and

propose plans and measures to fix them (D)
- High proficiency in MS Word, Excel, PowerPoint, and other MS Office Tools (E)
- Excellent in communication (both verbal and written) (E)
- Excellent Client management, stakeholder management skills (E)
- Excellent time management ability and prioritization skills (E)
- Project management skills and ability to conduct business calls (E)
- Quick Learner and able to transfer knowledge, updates to a wider team (E)
- Be a team player, ability to work under pressure and carry a positive attitude (E)
- Ready to work primarily from office. Also, flexible to work from home as per business

requirement (E