Tamil Voice Process Executive

1 week ago

Thoraipakkam Chennai Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

Hiring for Tamil Voice Process

Process : Outbound Voice process

Qualification : Any degree / Any Engineering / Diploma / Plus two passed with Average English with Fluent in Tamil.

Shift Timings : Day shift & fixed week off on Sunday

Timing : 9.30am - 6.30pm

Sunday fixed week off

Salary Details:
15760 CTC 12965 TAKE HOME+ INCENTIVES

14500 TH WITHOUT PF+ INCENTIVES

Age Criteria : 18 - 30

Work Location: Thoraipakkam, Chennai

Roles and Responsibilities:
Customer Interaction:
Respond promptly to customer inquiries via phone.

Provide accurate and helpful information to customers regarding policies.

Handle and resolve customer complaints, escalating issues when necessary.

Problem Resolution:
Investigate and analyze customer problems or concerns and provide effective solutions.

Work closely with other departments to resolve complex issues and ensure timely resolution.

**Job Types**: Full-time, Permanent

**Salary**: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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