Content Moderator

2 weeks ago

Bengaluru Karnataka, India Bazaarvoice Full time

**About Bazaarvoice**

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK

**Job Description**:
Basic Skills:

- Professional communication skills.
- English proficiency including with the vernacular

Job Skills:

- The ability to adapt to frequent guideline changes for moderating content.
- The capability to quickly assess content for suitability based on established guidelines and codes.
- The willingness to adjust performance and respond to feedback.
- The ability to meet quality and speed benchmarks.

Background Requirements:

- Bachelor’s degree or equivalent international credential, required.
- 2-3 years experience with moderating online User Generated Content whether for product reviews, social media content, or community content.

Additional Requirements:

- Ability to work 3 days a week from the Bazaarvoice Bengalaru office
- Ability to work shifted hours a couple days a month with prior notice.

LI-Hybrid #LI-SR1

**Why join Bazaarvoice?**

**Customer is key**

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

**Transparency & Integrity Builds Trust**

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

**Passionate Pursuit of Performance**

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

**Innovation over Imitation**

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

**Stronger Together**

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

**Commitment to diversity and inclusion

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