Restaurant Captain

2 days ago

Salem, India Fraterniti foods pvt ltd Full time

**Job Summary**:
**Key Responsibilities**:

- Supervise and guide service staff during shifts
- Greet and seat guests, ensuring excellent service from entry to exit
- Take orders and assist in serving food and beverages as needed
- Coordinate between the kitchen and service team to ensure timely order delivery
- Handle guest complaints and feedback professionally
- Ensure cleanliness, hygiene, and organization of the dining area
- Train and mentor junior staff to maintain service standards
- Assist in setting up tables, buffets, and special event arrangements
- Monitor and manage inventory of service-related items (menus, cutlery, linens, etc.)
- Support the Restaurant Manager in daily operations as needed

**Qualifications**:

- Previous experience as a Captain, Head Waiter, or Senior Waiter in a restaurant or hotel
- Excellent communication and interpersonal skills
- Strong leadership and team coordination abilities
- Good knowledge of food and beverage service procedures
- Ability to handle high-pressure situations with a calm demeanor
- High school diploma or equivalent (hospitality training preferred)
- Flexible to work shifts, weekends, and holidays

**Key Skills**:

- Leadership & teamwork
- Customer service excellence
- Problem-solving and decision-making
- Attention to detail
- Time management

**Benefits (if applicable)**:

- Competitive salary
- Service charge or tips
- Staff meals and discounts
- Career development opportunities
- Uniform provided

Pay: ₹19,000.00 - ₹21,000.00 per month

Work Location: In person

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