Clinical Receptionist

3 days ago

Rajajinagar Bengaluru Karnataka, India Ossom aesthetics Full time

A clinical receptionist (or medical receptionist) is the first point of contact for patients in healthcare settings, performing a mix of administrative and customer service duties to keep clinics or hospitals running smoothly. Key responsibilities include:

- Greeting and checking in patients and visitors—in person and by phone—and providing a positive, professional first impression.
- Scheduling and confirming appointments, managing calendars for providers, and resolving scheduling conflicts.
- Maintaining patient records, updating information, processing paperwork, and ensuring confidentiality and accuracy in data entry.
- Assisting with billing and payments, verifying insurance, and preparing invoices as required.
- Supporting doctors and nurses with clerical tasks like transcribing notes, preparing medical files, and managing office inventory.
- Keeping the reception area organized and welcoming to promote a comfortable experience for patients and visitors.
- Adhering to strict confidentiality regarding patient and healthcare provider information.

Essential skills and qualifications:

- Excellent customer service and communication skills (verbal and written)
- Strong organization, multitasking, and attention to detail
- Computer proficiency, especially with medical office software and scheduling systems
- Professional demeanor, problem-solving, and ability to work in a fast-paced environment
- High school diploma or equivalent (previous administrative or healthcare experience is preferred but not always required).

**Job Types**: Full-time, Permanent

Pay: ₹10,193.77 - ₹25,560.45 per month

**Benefits**:

- Provident Fund

**Education**:

- Bachelor's (required)

**Experience**:

- Medical receptionist: 2 years (required)

**Language**:

- English (required)
- Kannada (required)

Work Location: In person

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