Customer Service Assistant

7 days ago


Ratlam, India Perfect Job Consultancy Full time

Manage large amount of calls
- Resolve product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Generate sales leads
- Provide accurate, valid and complete information by using the right

methods/tools
- Handle complaints provide appropriate solutions and alternatives within the time

limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Use telephones to reach out to customers and verify account information
- Work with customer service manager to ensure proper customer service is being

delivered

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Night shift

Ability to commute/relocate:

- Ratlam, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (preferred)

**Speak with the employer**
+91 7223937054



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