Career Coach
6 days ago
**Job Title**: Student Engagement & Career Guidance (Night Shift - USA Market)
**Location**: IT Park, Dehradun, Uttarakhand (Onsite Only)
**Work Hours**: Monday to Friday | 6:30 PM - 3:30 AM IST
**Industry**: Education / Career Services
**Job Type**: Full-Time | Onsite Only
**Transport** - Cab provided both Pickup and Drop
**About the Role**
We are seeking a **Student Engagement & Career Guidance** to manage inbound leads, qualify them, and schedule appointments with our career advisors. This is not cold calling or direct sales — your role is to understand each student’s background, communicate in fluent English, and guide them toward the most suitable career path.
This position is ideal for individuals with experience in **teaching, HR, EdTech sales, career counseling, or other student-focused roles** who have a passion for mentoring and guiding learners.
You’ll work with CRM and automation tools to track leads, ensure smooth follow-up, and collaborate closely with the Inside Sales team. **This is a night shift role, and the organization provides cab facilities for pick-up and drop-off.**
**Key Responsibilities**
- Connect with students from pre-generated leads and understand their background, interests, and career aspirations
- Provide clear and relevant information about our educational and career services
- Guide and mentor students in making informed career choices
- Nurture leads from initial contact to a scheduled consultation with our career advisors
- Achieve daily engagement and conversation targets — majority of time will be spent on live calls
- Build trust and rapport with students, answering questions in a calm and confident manner
- Log all conversations and updates accurately in the CRM system
- Coordinate with the Inside Sales team to hand off warm leads for further follow-up and closure
**Required Skills & Experience**
- 1-5 years of experience in student counseling, teaching, customer engagement, or lead qualification (**US shift preferred**)
- Strong verbal communication skills in **English** (must be able to converse confidently with students)
- Ability to listen patiently and provide thoughtful guidance
- Willingness to work full-time night shifts (**Monday-Friday**)
- Basic computer literacy (typing, MS Office, Gmail)
- Background in **teaching, HR, EdTech sales, or career counseling** is a plus
Pay: ₹15,000.00 - ₹31,432.80 per month
**Benefits**:
- Commuter assistance
- Paid time off
Work Location: In person
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