Veeva Vault Administrative Associate

Emmes Services Pvt. Ltd, (“Emmes”) is searching for Veeva Vault Administrative Associate located in our Ahmedabad, India office. Emmes provides flexibility for office location preference, dependent upon position.

EMMES Services Pvt. Ltd, Bangalore, a fully owned subsidiary of The Emmes Company, LLC. Emmes is a Contract Research Organization (CRO). Headquartered in Rockville, Maryland, Emmes employs over seven hundred staff worldwide with offices located in Frederick, Maryland, Tysons Corner, Virginia, Vancouver, Canada and Bangalore, India. Ranked as a top area workplace of choice by the Washington Post, Emmes fosters an environment of collaboration, professional growth, and exceptional work life balance.

Our studies impact public health initiatives on a global scale occurring in more than sixty countries spanning across six continents. We are dedicated to providing statistical and epidemiological expertise, computer systems deployment, data management, study monitoring, regulatory guidance, and overall operational support to clients engaged in biomedical research. Emmes offers support for the entire process of clinical trials from study design and protocol development through data analysis and manuscript generation.

Job Summary

The Veeva Vault Administrative Associate manages the initiation of projects into the Veeva Clinical Vault and Safety Vault, drives the quality and brings together technology, processes, and resources to enable smooth operation, management, and closure of protocol activities.

Key Accountabilities/Duties/Responsibilities
- Responsible for managing Veeva Clinical and Safety Vaults’ project initiation and the maintenance of the study data using best practices consistently across the Vaults.
- Responsible for the management and business/data administration of the Veeva ClinicalVault Global Directory, Emmes internal users and external users (e.g., sponsors,collaborating CRO staff).
- Assures high quality data throughout the Veeva Clinical and Safety Vaults.
- Monitors and coordinates license issuing and renewals; communicates license needs across all modules in the Vault in collaboration with the Vault Owner.
- Collaborates with the Vault System Administrators in managing Jira service desk tickets for the Veeva Clinical and Safety Vaults, including access management and other project inquiries.
- Addresses metadata corrections across all Clinical and Safety Vaults including legacy TMF Clinical Vault.
- Provides reporting and analytics to monitor quantity of licenses and users to

maximize usage efficiency of schedules and groups as needed.
- Effectively communicates project status, issues, accomplishments to Clinical management and stakeholder groups as needed.
- Collaborates with other Veeva Vault Business Administrators and Veeva Vault System Administrators for corporate integration efforts, as needed.
- Work in partnership with various business areas to implement lifecycles, workflows, objects, etc. that are supportable and that meet business requirements.
- Assist the various business areas with the definition and management of reporting requirements and implement them internally or with managed services
- Work with the global and system administrators to adopt new functionality delivered in Veeva product releases
- Other duties as assigned

Required Education and Experience
- BS, along with at least 2 - 3 years of relevant work experience with a CRO, or biopharma company with strong GCP and inspection readiness activities
- Knowledge of CTMS and other technologies to support global clinical trials

Required Skills/Abilities
- Prior CTMS experience required
- Excellent organizational, planning, and problem-solving skills, attention to detail required
- Ability to build and maintain positive relationships with management, peers, and subordinates
- Consistently exercises sound judgement and effectively prioritizes competing tasks in a fastpaced environment
- Strong analytical skills to troubleshoot issues and identify resolutions Required Job