Process Coach
5 hours ago
Omega Healthcare Management Services Private LimitedTAMIL NADUPosted On
22 Apr 2025
End Date
31 Aug 2025
Required Experience
3 - 5 Years
- Basic Section
No. Of Openings
1
Grade
1D
Designation
Process Coach - Coding
Closing Date
31 Aug 2025
- Organisational
Country
IN
State
TAMIL NADU
City
CHENNAI
Location
Chennai-I
- Skills
Skill
VENDOR MANAGEMENT
SERVICE DELIVERY
CRM
PROJECT MANAGEMENT
BUSINESS DEVELOPMENT
MIS
OPERATIONS MANAGEMENT
BPO
PROCESS IMPROVEMENT
TELECOMMUNICATIONS
Education Qualification
No data available
CERTIFICATION
No data available
- Job Description
Job Title: Process Coach
Service Line: Coding
**Job Description**:
- Understand the quality requirements both from process perspective and for targets.
- To Train effectively the new joiners on Medical Coding concept with the guidelines.
- To monitor Trainees productivity and quality output per OJT glide path/ramp up targets.
- Providing continuous feeadback in a structured manner.
- Educating on the client specs and guidelines.
- Educating on the latest updates on the coding aspects.
- Carrying out one-on-one session on the repeated errors.
- To provide feedback on productivity and quality of trainees to Team Leads.
- To pass on the QC feedback effectively to the trainees.
- To help Team Leads in early confirmation of Trainees by providing the valuable inputs.
Job Specification:
- Minimum of 3 Years of Professional and Relevant Experience in Medical Coding with specialty IVR.
- Extensive Coaching & Training as per process defined.
- Must have Variant Training & Coaching Strategy.
- Must have Coding Certification like CPC, CCS, COC, AHIMA.
- Any graduate will do.
Shift Details: General Shift / Day Shift
Work Mode: WFO
Location: Chennai
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