Associate Professional Business Process Outsourcing
4 days ago
**Essential Job Functions**
- Conducts business process outsourcing processes/projects from identification through post-implementation to ensure that client specifications are met and to improve process for future projects.
- Assists in defining outsourcing project scope and objectives. Analyzes and documents client requirements to provide appropriate data to project development and implementation team for client(s).
- Prepares work plans, documents project scope and reviews with client to ensure accuracy. Monitors project schedules to ensure timelines and deliverables are met.
- Demonstrates system setup to clients before system is finalized. Tests and analyzes system configuration against requirement documents during implementation and administration.
- Monitors processes and resolves participant issues; escalates as appropriate.
**Basic Qualifications**
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in business administration, information technology, computer science or related field preferred
- Zero or more years of business process outsourcing, consulting or systems implementation experience
- Experience working with business processes
**Other Qualifications**
- Organizational and time management skills
- Basic communication, presentation and facilitation skills
- Willingness to travel
**Work Environment**
- Office environment
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