Waiter

5 days ago

Chandigarh Chandigarh, India PYRAMID Full time

**Customer Service**:

- Greet customers promptly and warmly upon arrival.
- Provide menu recommendations based on customer preferences.
- Answer questions about menu items, ingredients, and dietary restrictions.
- Ensure customers have an enjoyable dining experience by addressing their needs and concerns.
- **Order Taking & Serving**:

- Take accurate food and beverage orders and input them into the restaurant’s system.
- Serve orders in a timely and professional manner, ensuring accuracy.
- Monitor tables and respond promptly to additional requests (e.g., refills, side dishes).
- **Knowledge of the Menu**:

- Stay updated on the menu, including daily specials, seasonal dishes, and promotions.
- Be aware of allergens and alternative options for dietary restrictions.
- **Table Maintenance**:

- Set up tables with clean linens, utensils, glasses, and condiments.
- Clear tables efficiently after customers have finished dining.
- Ensure tables are properly reset for the next guest.
- **Collaboration with the Team**:

- Coordinate with kitchen staff to ensure timely food preparation and delivery.
- Work closely with other waitstaff to manage tables and customer flow during busy times.
- **Upselling & Promotions**:

- Suggest add-ons, desserts, or beverages to increase sales.
- Inform customers of promotions, discounts, or events.

**Operational Responsibilities**
- **Cleanliness & Hygiene**:

- Ensure the cleanliness of the dining area and service stations.
- Comply with health and safety regulations, including proper food handling practices.
- **Billing & Payments**:

- Present bills to customers and handle payments (cash, card, or digital methods).
- Ensure accurate billing and provide a receipt if required.
- **Problem Resolution**:

- Handle minor complaints or escalate major issues to the manager when necessary.
- Remain calm and professional during difficult situations.
- **Inventory & Stock**:

- Monitor the availability of condiments, napkins, and other table essentials.
- Report shortages or damages to the supervisor.

**Soft Skills Needed**
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize during high-volume periods.
- Attention to detail and a customer-first attitude.
- Patience, adaptability, and problem-solving skills.

**Job Types**: Full-time, Permanent

Pay: ₹8,086.00 - ₹16,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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